WHY TRUST US WITH
We know that you have the choice of thousands of providers, especially through the internet, and that there is a great deal of trust required in order for you to choose our company over others. Your trust in us is something we take very seriously and our reputation hangs on our ability to deliver. We are totally confident that we can provide the highest level of service to you and every client that chooses to trust us with their booking.
1. We are SATSA Bonded
Botswana Safari Company [under our registered company Thom Media and Travel Pty Ltd] is a bonded member of the South African Tourism Services Association. As a bonded SATSA member
Have Integrity: Adhere to a strict Code of Conduct.
Are Legitimate: Company registration checked annually, and assurance provided that they are legally allowed to use their trading name
Are Financially Stable: Solvency checks are conducted annually
Are Legally Compliant: In accordance to regulations governing the tourism industry
Are Insured: Appropriate insurance cover with minimum indemnity limits
Are Bonded*: Your pre-tour deposits are guaranteed
The SATSA logo signifies our integrity and commitment to the highest service levels as an African travel facilitator. You can see our SATSA Certificate here.
We have been around; we have guided, driven, walked, paddled, flown, quad-biked, cruised and slept under the stars in many parts of wildest Africa. We have also made friendships and established associations over many years with quality partners in the travel industry - and now we are able to share our network and our knowledge with you so that you can enjoy the beauty, the inspiration, the rejuvenation and the excitement that only Africa's wildlife, her people and wild places can.
The internet is a wonderful thing but it is also overwhelming and misleading, we know these places and lodges intimately - so let us unscramble the information overload and provide you with the best solutions.
3. 24/7 Support
We are here, on the right time zone, just a phone call away if there is a problem or any form of support required.
We understand that travel is expensive and it is our mission to provide you with the best experience for what you are willing to spend. In the safari world, like everywhere, you get what you pay for. If you are given a comparative itinerary which is considerably cheaper there will be a good (or usually bad) reason...
The internet is a powerful source of information and all the specials and offers provided to you online are also provided to us in the travel industry to pass on to you - you pay the same price whether you book yourself online or through us. We do our utmost to make you aware of every item that is included and not included in an itinerary.
We are genuinely passionate about and pro-active in conservation. The threats which face wildlife and wild places in Africa are many and complex! In order to preserve our planet for future generations, we need to take action and support effective organisations that are focused on this. A portion of funds from every trip booked with us, is taken out of our pockets for conservation and donated to the Wilderness Trust. Over the last few years, we have donated funds for lion collaring and monitoring programs, we have donated funds towards rhino conservation and translocation, we have given numerous items to conservation charities and we continue to forge relations with conservation bodies that are doing good work in Africa. You can read more here >
We promote authentic experiences in natural places. If you want to pet a lion or visit an animal park we are not the safari company for you.
6. Let us do the legwork
Planning flights, transfers, waiting for availability, talking on the phone, searching the internet all takes time - so let us do it for you! That is what we are here for. It is easy enough booking a week's holiday at a beach resort but putting together a complex safari itinerary and connecting the dots is what we are good at.
7. See what our clients say
If you want the final word about us and what we do, then let it be from our clients - we have consistently delivered over the years and the feedback from our clients confirms it. If you would like to have a word or make contact with any of them we will be willing to put you in touch.
With so many tours, so many different safari lodges, so many options in general made planning our first trip to Africa by ourselves virtually impossible. We were so happy we found Conservation Safari Company! The trip was unbelievable! We could not have asked for anything more.
Jamie really listened to what we wanted to do, made recommendations, and put together an excellent itinerary around our budget & time restrictions. They were amazing at responding to our million questions, and juggling the trip around so we could do what we wanted. Everything was so well organised. There was always someone waiting for us, or we were given clear directions of what we needed to do every step along the way. It made for a very easy and pleasant trip.
Our lodges were all wonderful. They were all different, staff were friendly, food was delicious, and we saw some amazing things - some which we never imagined that we would. We also did a couple of recommended tours, and very glad we did.
We love the fact that this company also helps the conservation of Africa's wildlife. It's nice to feel like you're contributing in some small way.
Dr John P - Pennsylvania
Every aspect was perfect. Cannot say enough good things about our agent. Every detail was covered and all providers were beyond excellent. Best trip of our lives.
Tricia C - Australia
Jamie is amazing. His attention to detail, time taken to consult with me on my likes/dislikes, what I'm looking for in the African experience is exemplary. He had to bare with my numerous changes, questions, clarifications.....at all times he was there to offer advice, clarity and guidance. He is a very patient man. Every sector was arranged with such care and thought that I for the first time didn't have to think of anything. Jamie had thought of it all!
Dipal P - Singapore
My family was looking forward to a fabulous trip to celebrate my imminent retirement and my daughter's birthday - Jamie supplied us with what we wanted and needed. Starting at Victoria Falls and a 3 night stay at a private island, then on to a day of rest in Johannesburg, 4 nights at a luxurious game lodge and 3 nights at the beautiful hotel in Capetown, our trip met and exceded all our expectations.
Carolyn B - New York
Jamie, you really delivered on all counts……great food everywhere….lot’s of good wine….. a superb level of service from each establishment and person….a trip that was truly memorable. I travel 150+ nights per year and am not usually engaged with hotels, restaurants and those types of services…they all tend to run together. However, to a place the establishments we were exposed to really stood out!
Although I have been to Southern Africa numerous times for business, having been exposed to locations outside Jo’burg definitely plants the seed to come back and see more one of these days! When we do, I will be sure to contact you!
Meanwhile, thanks again for everything setting this up and helping make our 25th Anniversary trip something really special!
Mike S - USA
The whole trip was perfect, we only wish we had had more time. Many thanks again for your help putting it together. We'll share some of our pics with you after sorting them out if you want. You'll see that your hats were put to good use :)
Simon B - Singapore
"The whole experience was beyond my expectations and I have visited most of the areas we went to previously, though about 20 years ago. Thank you Jamie for providing such an amazing and exciting holiday with memories at will last for ever. Thank you for your patience and effort in looking after us all and making sure that my gluten and dairy free diet was well catered for. I didn't expect that."
Maureen Hales - Port Macquarie, Australia.
"Hi Jamie, We are home safely, but tired! We had a GREAT trip and a life long experience and long lasting memories. Our guide did a wonderful job. The boys and I have great stories to tell our friends. Thanks for all your help, it is greatly appreciated and I will recommend your services to all who ask"
Seth Schofield & family, Port Saint Lucie, Florida.
"All in all it was the perfect trip. It was so great for our family. The girls loved it so much, as did we. Thank you so much for coordinating everything for us. We will definitely recommend you to anyone we know who wants to travel down there."
Wendy & Mike Sidley & family, LA, California
"Having 3 kids under aged 9, our game park needs were very specific. Jamie managed to get us into a lodge, at very late notice, that fit our needs perfectly. He is extremely responsive, knowledgeable and reliable - if you are looking for that once-in-a-lifetime African experience then working with Jamie is absolutely mandatory" Thanks again for everything ! It was a perfect trip for us - our boys are still talking about it ! We hope to be back again soon - I'll keep you posted!"
Arne Brock-Utne, MD, California
"Hi Jamie, How could any trip go any smoother than that! We enjoyed everything. Every place was so different. The garden route is beautiful. Good guest houses. So much fun to see! Nice places to stay, even the National Park! Wilderness Safari Camps are all impressive and friendly, good guides, enjoyed talking to all those who helped us. Wonderful operation! Mala Mala Camp very nice! Kwandwe- staying (a farmers's ) house, very fine! We did enjoy staying at the old Heinitzburg again! You did a great job! We enjoyed the trip very much. Too bad So. Africa, Botswana, Namibia are soooo far away!"
Joanie & Ben Case
"We want to thank you and tell you how happy all six of us were with your planning and making all arrangements for our special times in the Botswana camps and South Africa last month. Our trip could not have gone more smoothly. Your advice was consistently good, as were your several other services (including putting up with and timely and patiently responding to the flood of emails we bombarded you with over the last year and a half). It was a pleasure dealing with you--thank you again for making our trip such a great one."
John and Carolyn Garrett - Newport Beach, California
"You made this the most spectacular vacation Mike and I have ever experienced! When one compares life to a book in which travel turns the pages, this outing knocked off a few major chapters. Think of it, old people being completely awed like small children, humbling and uplifting! My mind's eye has thousands of new snapshots and feelings to go with them. Blessings to you and your precious family."
Robin and Mike Krotz - California
"We made it home to the Black Hills safely after a terrific trip. We can't thank you enough for the help and great advice you provided. When our son asked how our trip was, we said "it couldn't have been better"! Truly, it was a wonderful trip from start to finish. We have never had a trip planned for us before. What a great decision it was to utilize your expertise and planning services! From Cape Town to the Garden Route, and up to Botswana - it was just perfectly planned. Your detailed itinerary made the logistics of the trip so smooth and we were able to relax and enjoy the amazing sights of Southern Africa. We returned to the U.S. with the most wonderful memories! We hope we are fortunate enough to have you plan another trip for us someday soon."
Phil & Louise Poehlman - Arizona/South Dakota
"In 1998, my husband Ben and I went on our first safari to Africa, a custom safari for two organized by a large well-known operator. I had indicated my interest in wildlife photography and we were fortunate to have Jamie as our guide at Mala Mala in South Africa. He had just been to London to receive the Eric Hosking Award in the "BBC Wildlife Photographer of the Year" contest. After visiting a number of other camps and African countries, our experience with Jamie stood out as truly special because of his vast knowledge of wildlife (including birds), his photographic skills, his obvious intelligence, and his gregarious personality. Since that first trip to Africa, which was followed by a trip to East Africa, we wanted to return to Southern Africa, and I contacted Jamie to see if he would arrange our trip and travel with us as our photo guide. We have subsequently been on a number of safaris with him. His contacts, knowledge, high standards and communication skills would be hard to match."
Becky Field - Minnesota ()
"In places that are still untouched by the incursions of man there is a wildness that touches our soul and evokes a desire for a time more simple, less harried and less hurried. Of all the wild places that I have been I feel this most acutely in the still unsettled parts of Africa. It is not a sense of peace but an awareness of a time when man lived within the environment that Nature dictated. An environment that he was powerless to change. It is more a recognition that man is a part of the Natural Order and not the architect of the worlds destiny. Perhaps it is a recognition of the place of our beginning. Jamie has shown me many of those places, he knows the soul of Southern Africa as only a native son can. His love of wildlife, photography and his experience as a Game Ranger equip him to introduce you to those sacred places. I travel with him in complete confidence that the places he has selected to show me will not only provide great photographic opportunities but will also nourish the soul."
Dr Ken Ford - Austen, Texas
"Thanks for the great pictures. We just got home about an hour ago - 16 hours Joburg to Atlanta, 5 hours Atlanta to San Francisco - about 25 hours with layovers. Ruth and I had a wonderful time. It was a joy getting to know you and your lovely wife Kerese.Thank you for making our trip the experience of a lifetime - your knowledge of the bush is amazing and you have a real talent for imparting it to others with enthusiasm. Now I can't wait to tell our friends about our adventure. Cheers, Brian"
Brian J Cantwell, Edward C. Wells
Professor Department of Aeronautics and Astronautics Stanford University
"I just wanted to drop you a quick note to let you know that we are safely home and the trip was WONDERFUL from start to finish. You planned it perfectly for us and we enjoyed every minute. We are pretty jet-lagged still - the 39 hours of travel to get home took its toll, but when I recover I will write more and maybe send a photo or two. But to give you an example, they started calling us the "lucky Americans" - we saw 7 different leopards at 4 different camps, a rhino from about 10 yards, two lion prides feasting on fresh kills, 3 lion cubs of only a month old (even our guide didn't know there were three, as no one had seen the third one before) and much, much more. The only thing we never saw was a cheetah which we tracked for 2 afternoons and just missed, although the tracking process was fascinating. We fell in love with Botswana, the people were so terrific to us. Anyway, it was great and we had no problems - a couple of flat tires in the bush and a broken fuel line on one of the planes which necessitated sitting on a log by the airstrip for a while until they sent a rescue plane after us - but those things are expected on a trip like this. Hope all is well with you and the family."
Clare Kogler Jordan Whitney, Inc. Tustin, CA 92780
"Thank you for sharing your wonderful photos from our time together...great memories! We had such a fabulous experience with you and Becky & Ben. Thank you for arranging the trip of our lifetime...exceeding our wildest dreams!"
Cindy & Bob McNeill South Dakota